Building web platforms,
teams, and systems that scale.

Professional Summary

Results-driven technology leader with 10+ years of experience spanning hands-on web development and senior management of engineering and QA teams supporting marketing organizations. Proven track record of scaling web platforms, building high-performing development and QA teams, and aligning technical delivery with marketing KPIs including campaign velocity, site performance, and conversion infrastructure. Combines deep technical credibility in backend architecture (NestJS, authentication, API security) with strategic team leadership and cross-functional stakeholder management.

Core Competencies

• Technical Leadership
• People Management
• Strategic Planning
• Execution & Delivery
• Architecture & System Design
• Stakeholder Management
• Operational Excellence
• Full-Stack Web Development
• QA Strategy & Automation
• Agile/Scrum Delivery
• Marketing Technology Stack
• Vendor Management
• Change Management
• Data-informed Decision Making

Professional Experience

1. Mar 2024 – Present

   Senior Manager, Web Development & QA

   Egnyte

   • Drive roadmap for marketing website and blog, aligning technical delivery with campaign and business goals.
   • Lead and mentor 3 developers and 2 QA engineers, fostering high performance and career growth.
   • Improve Core Web Vitals and overall site performance to enhance user experience and conversion.
   • Implement and optimize Technical SEO to increase organic visibility.
   • Lead Tru Yo Cookie Consent Manager implementation across GDPR/CCPA compliance and global regions.
   • Partner with cross-functional stakeholders to prioritize platform investments and new features.
   • Manage budget, vendor relationships, and ongoing team development.

2. Jan 2021 – Mar 2024

   Web Development Manager

   Egnyte

   • Transitioned from individual contributor to management, leading a team of developers and QA engineers.
   • Established sprint planning, code review, and QA processes to improve development velocity and quality.
   • Led modern backend migration efforts to improve scalability, security, and maintainability.
   • Introduced and expanded automated testing to strengthen release confidence and reduce regressions.

3. Mar 2016 – Dec 2020

   Senior Web Developer

   Egnyte

   • Built and maintained key web platforms for marketing campaigns and product launches.
   • Translated marketing and business requirements into scalable, high-quality web features.

4. Oct 2010 – Mar 2016

   Software Applications Developer

   Teachscape Inc. (acquired by Frontline Technologies)

   • Built and maintained company website using Hippo CMS with Java, HTML, CSS, jQuery, and JSP.
   • Developed e-learning modules for educational programs.
   • Created pixel-perfect email templates and landing pages for marketing campaigns.
   • Performed cross-client website optimization and testing to ensure quality and performance.

5. Oct 2008 – June 2010

   Web Accessibility Evaluator

   SFSU Accessible Technology Initiative, San Francisco, CA

   • Conducted accessibility testing against US ADA Section 508 and WCAG 2.0 standards on 100+ SFSU department websites and web applications.
   • Ran a user test using adaptive technologies such as JAWS and Dragon Naturally Speaking.
   • Performed accessibility testing on popular Web 2.0 sites and evaluated automated accessibility tools.
   • Created accessible Adobe PDF documents.

6. July 2006 – August 2008 & February 2009 – December 2009

   Web Developer

   California Department of Financial Institutions, San Francisco, CA

   • Developed a whole new employee intranet.
   • Enhanced and maintained the department’s customer-facing website.
   • Performed day-to-day content updates for both external and internal websites.

7. September 2007 – September 2006

   Technical / Administrative Support Assistant

   SFSU Information Systems Projects, San Francisco, CA

   • Designed, maintained, and updated the department’s customer-facing website.
   • Set up test bed and provided day-to-day hardware/software technical support.
   • Created user support documentation for operational configurations, processes and procedures.

8. August 2006 – August 2007

   Technology Coordinator

   California Campus Compact, Daly City, CA

   • Maintained and updated the organization’s website.
   • Maintained and updated the organization’s membership and hardware/software inventory database.
   • Managed listserv communication using Majordomo.
   • Managed Web/Email/FTP accounts.
   • Performed routine maintenance of software used on Windows and Macintosh systems.
   • Responded to software and hardware technical issues of the organization.

9. August 2004 – July 2005

   Developer and Quality Assurance Engineer

   Aptech Software Ltd, Mumbai, India

   • Developed e-learning courseware for financial institutions.
   • Executed test cases using standard QA methodologies (Black box testing) on Windows and BlackBoard LMS.
   • Documented detailed defects/bugs in the defect tracking report and tracked and verified previously reported defects/bugs.
   • Proactively participated in maintaining team standards and best practices.

10. June 2003 – August 2004

    e-Learning Integrator

    Lionbridge India, Mumbai, India

    • Performed black box testing of web applications on Windows and Macintosh platform.
    • Prepared easy-to-understand test cases.
    • Worked closely with the development, program managers and stakeholders throughout the software development cycle to deliver high-quality applications.
    • Developed e-learning courseware for educational and private institutions.

Technical Skills

CMS

Drupal, WordPress, Webflow, Contentful

Chat

Drift, Qualified

Analytics

Google Analytics, Google Tag Manager, Google Search Console

Database

MySQL

Frontend

HTML, CSS, JavaScript

Infrastructure

Acquia

A/B Testing

VWO

Helpdesk

Zendesk

LMS

Skilljar

Marketing Automation

Adobe Experience Cloud

Project Management

Asana

Collaboration

Google Suite, JIRA, Confluence, Slack, Zoom

Consent Management

TrustArc, Truyo

AI / Emerging

AI agent integration, applied LLM tooling

Education

Masters, Computer Science

San Francisco State University, 2010